Services & Room/Facilities


The comfortable "Omotenashi " service.

With the extended expertise in the management of serviced apartments throughout Tokyo and Yokohama via our BUREAU and B-SITE brands, we proudly offer friendly and attentive multi-lingual assistance for our guests and residents. We offer information regarding supermarkets, banks, hospitals etc. or weekend trip advices. Whether you are a long-time resident or a first time visitor of Japan, we promise to make your Tokyo life easier and more comfortable.

  • Concierge Services

    Our multi-lingual concierges are available from 7:00am to 9:00pm everyday. Even when our assistance is unavailable at the front desk, our information center billingual staffs are there to help you over the phone 24/7.

    • Mailing and shipping services
    • Sightseeing and leisure assistance
    • Restaurant reservation
    • Taxi and limousine reservation
    • Medical assistance

    Concierge Services


  • Housekeeping

    House keeping service is available at different frequencies depending on your rate type.

    • At Daily rate: everyday
    • At Weekly and Monthly rates: once a week
    • Additional housekeeping is available at a reasonable fee.

    Housekeeping


  • Rental Items

    Variety of rental items and equipments are available for temporary uses. Please feel free to consult our concierge for details. (Additional fee may apply depending on the item.)
    Nightwear, Shaver, Bath chair, Basin, Air-cleaning device etc...

    Rental Items


  • Laundry Services

    Drop off your laundry at the front desk or call us for pick-up, and we deliver it to your room when the cleaning is complete. (Additional fee will apply.)

    Laundry Services