Services & Room/Facilities


The comfortable "Omotenashi " service.

With extended expertise in the management of serviced apartments throughout Tokyo and Yokohama via our BUREAU and B-SITE brands, we proudly offer friendly and attentive multi-lingual assistance for our guests and residents. We offer information regarding supermarkets, banks, hospitals etc. as well as advice for weekend trips. Whether you are a long-time resident or a first time visitor to Japan, we promise to make your Tokyo life easier, comfortable and more efficient.

  • Concierge Services

    Our multi-lingual concierge is available from 7:00am to 9:00pm every day. Even when our assistance is unavailable at the front desk, our bilingual information center is there to help you toll-free 24/7.

    • Mailing and shipping services
    • Sightseeing and leisure assistance
    • Restaurant reservation
    • Taxi and limousine reservation
    • Medical assistance

    Concierge Services


  • Housekeeping

    House keeping service is available at different frequencies depending on your rate type.

    • At daily rate: every day
    • At Weekly and Monthly rates: once a week
    • Additional housekeeping is available at a reasonable fee.

    Housekeeping


  • Rental Items

    A variety of rental items and equipment is available for temporary use. Please feel free to consult our concierge for details. (Additional fee may apply depending on the item.)

    Rental Items


  • Laundry Services

    Drop off your laundry at the front desk or call us for pick-up. We will deliver it to your room when the cleaning is complete. (Additional fee will applies.)

    Laundry Services